Our Story
Sewage Cleanup Team was established to solve a critical deficiency in the property restoration industry. For decades, property owners facing devastating sewer backups were forced to choose between plumbing contractors who cleared clogged pipes but abandoned hazardous wastewater on the floor, and generalist carpet cleaners who attempted to dry biological sewage in place with household equipment.
We recognized that raw sewage is not simply dirty water. It is an active biohazard crisis governed by microbiological science, requiring clinical containment, hospital-grade antimicrobial chemistry, and psychrometric structural drying. By building a dedicated emergency dispatch network focused exclusively on Category 3 wastewater remediation, we established an uncompromising standard of care that protects property owners, tenants, and families nationwide.
Expertise
Our technical leadership brings decades of field experience in biohazard containment, environmental microbiology, and the ANSI/IICRC S500 Standard for Professional Water Damage Restoration. Every protocol we enforce, from negative pressure air containment to precision 12 to 24 inch drywall flood cuts, is grounded in proven restoration science.
Quality
We never cut corners on materials, equipment, or chemical contact times. We deploy commercial truck-mounted extraction systems, true HEPA negative air filtration scrubbers, Low Grain Refrigerant dehumidifiers, and EPA-registered hospital-grade disinfectants. We enforce strict product dwell times to guarantee 99.999 percent microbial kill rates before structural drying begins.
Trust
In an emergency, property owners need transparency rather than sales pitches. We provide written, itemized scopes of work before demolition starts. We separate biohazard cleanup from future reconstruction, provide objective moisture meter readings, and furnish comprehensive photographic records to support your insurance claim.
Our Commitment
Our commitment is to restore safety, dignity, and clean indoor air to homes and businesses impacted by catastrophic sewage emergencies. We treat every loss with empathy and clinical rigor, ensuring that toxic pathogens, foul odors, and moisture are completely eradicated before our technicians consider the project complete.
Values that made us who we are
Our company culture and operational standards are built upon four fundamental principles:
Excellence
We pay attention even to the smallest detail and deliver the best result in every project we undertake. From prying up contaminated plywood carpet tack strips to running daily psychrometric moisture logs, we refuse to compromise on quality.
Trustworthy
We show up on time, every time. Each step of the process is clearly communicated to our clients, making us the most dependable sewage backup cleanup professionals nationwide.
Customer-Centric Service
Your satisfaction is our priority. We offer transparent pricing, clear communication, and tailored solutions for every client. We guide you through critical first-hour safety steps, explain what can be salvaged versus what must be discarded, and keep you informed at every stage.
Innovation & Safety
We stay ahead of industry trends, using the latest technology and best practices to ensure every restoration is safe, secure, and future-ready. Our technicians operate in full OSHA-compliant PPE, utilize thermal imaging cameras to trace hidden moisture pathways, and deploy molecular hydroxyl generators to eliminate odors without toxic masking perfumes.
Leadership & Technical Direction
Our national operations are guided by experienced disaster recovery professionals committed to high standards of biological safety:
- Marcus Vance, Founder & Chief Executive Officer: Over two decades directing large-scale catastrophic loss remediation, biohazard response networks, and emergency logistics across the United States.
- Dr. Elena Rostova, Director of Environmental Safety & Microbiology: Oversees chemical compliance, EPA disinfectant registrations, and technical clearance protocols for Category 3 losses.
- Thomas Gallagher, Master Restorer & Head of Technical Training: Triple-certified IICRC Master Water Restorer directing our field protocols, negative air containment standards, and psychrometric drying accuracy.
- Sarah Jenkins, Director of 24/7 Dispatch Operations: Manages our national triage center, coordinating rapid mobilization and customer safety guidance 365 days a year.
Verified Credentials & Third-Party Trust
Sewage Cleanup Team maintains verified business profiles and credentials across major national platforms. You can review our verified standings directly on their official platforms:
- Verified on Google
- Accredited on the Better Business Bureau (BBB)
- Verified Professional on Yelp
- Top Pro Verified on Thumbtack
Get in Touch With Our Team
If you have questions about our remediation standards, leadership, or nationwide service network, our coordinators are available 24 hours a day. Call Sewage Cleanup Team at 1-833-974-5430.